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Terms of Service

Effective date: April 18, 2026

1. Acceptance of Terms

By accessing or using the Hayloft Strategy Simulator ("Service") operated by Hayloft Advisors LLC ("Hayloft," "we," "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, do not use the Service. We may update these Terms at any time by posting a revised version; continued use after posting constitutes acceptance.

2. Description of the Service

The Service is an AI-powered simulation platform that generates moderated discussions among AI-generated personas on topics you provide. It produces AI-generated outputs including strategy memos, focus group reports, and campaign analyses. All outputs are generated entirely by artificial intelligence using large language models provided by third-party AI providers.

3. No Professional Advice

The Service does not provide professional advice of any kind. AI-generated outputs do not constitute and should not be relied upon as business strategy, financial, investment, legal, political, campaign, market research, or any other form of professional advice. Outputs are AI-generated simulations that may contain errors, inaccuracies, fabricated information ("hallucinations"), outdated data, or biased perspectives.

You are solely responsible for independently evaluating and verifying any information produced by the Service before making any decision or taking any action based on it. If you need professional advice, consult a qualified professional in the relevant field.

4. Account and Credits

You must provide a valid email address to create an account. You are responsible for maintaining the security of your account credentials. Report any unauthorized use immediately.

The Service operates on a prepaid credit system. Credits are purchased in advance and consumed when a simulation session is initiated. All credit purchases are final and non-refundable. Credits have no cash value and cannot be transferred. Unused credits do not expire. We reserve the right to change credit pricing at any time; price changes do not affect credits already purchased.

5. Data Collection and Retention

By using the Service, you acknowledge and agree that we collect and retain:

This data is retained for product improvement, quality assurance, service delivery, client support, and internal research purposes. We do not sell your personal data to third parties.

In order to operate the Service, your data is processed by the following third-party providers: Anthropic (AI model provider), Perplexity AI (AI model and search provider), Google Cloud Platform (infrastructure), Supabase (database and authentication), and Twilio/SendGrid (email delivery). Each provider's own terms and privacy policies apply to their processing of your data.

You should not submit sensitive personal information, trade secrets, confidential business information, or any data subject to regulatory protection (such as HIPAA, FERPA, or classified information) to the Service. We make no guarantees regarding the confidentiality of submitted prompts or generated outputs.

6. Acceptable Use

You agree not to use the Service to: generate content that is unlawful, defamatory, threatening, or harassing; impersonate any person or entity; attempt to reverse-engineer, extract, or replicate the AI models, prompts, or persona data underlying the Service; use automated means to access the Service beyond normal usage; or resell, redistribute, or commercially sublicense Service outputs without attribution.

7. Intellectual Property

The Service, including its design, prompts, persona configurations, and software, is the property of Hayloft Advisors LLC. You retain ownership of the prompts and context briefs you submit. You are granted a non-exclusive, personal license to use AI-generated outputs from your sessions for any lawful purpose, including commercial use within your organization. This license does not transfer ownership of the underlying AI models, prompts, or Service technology.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, HAYLOFT ADVISORS LLC, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF OR RELIANCE ON THE SERVICE OR ANY AI-GENERATED OUTPUTS, REGARDLESS OF THE THEORY OF LIABILITY.

OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING FROM YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

YOU ACKNOWLEDGE THAT AI-GENERATED OUTPUTS ARE PROBABILISTIC, MAY BE INACCURATE, AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL JUDGMENT. YOU ASSUME ALL RISK ASSOCIATED WITH YOUR USE OF AND RELIANCE ON SERVICE OUTPUTS.

9. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI-GENERATED OUTPUTS WILL BE ACCURATE, COMPLETE, OR RELIABLE.

10. Indemnification

You agree to indemnify, defend, and hold harmless Hayloft Advisors LLC and its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from: your use of the Service, your reliance on AI-generated outputs, your violation of these Terms, or your violation of any law or the rights of any third party.

11. Dispute Resolution and Arbitration

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered under the rules of the American Arbitration Association. Arbitration shall take place in Washington, D.C. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU AND HAYLOFT ADVISORS LLC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the District of Columbia, without regard to conflict of law principles.

13. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Upon termination, your right to use the Service ceases immediately. Sections 3, 5, 7, 8, 9, 10, 11, and 12 survive termination.

14. Contact

Questions about these Terms may be directed to: legalnotice@hayloftadvisors.com